Developing Toward an SLA: Understanding Data Complexity
نویسنده
چکیده
A Service Level Agreement (SLA) is a business operations concept that is sometimes inappropriately applied to engineering development. When an SLA is not converted to engineering requirements, development occurs blindly and testing is probably done against some of the values specified in the SLA. The result is higher risk and higher cost. This paper illustrates some concepts concerning data complexity that are relevant to the evaluation of the SLA and the performance test. Here, the complexity of the data is focused more on the relationships between data elements and less on the implementation of the system (i.e., the application and/or database subsystem). Obviously, an efficient system will have an organization of data that supports the real relationships.
منابع مشابه
Developing Toward an SLA: Understanding the Testing Interval
A Service Level Agreement (SLA) is a business operations concept that is sometimes inappropriately applied to engineering development. When an SLA is not converted to engineering requirements, development occurs blindly, and testing is probably done against some of the values specified in the SLA. The result is higher risk and higher cost. This paper illustrates some fundamental aspects of the ...
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